RULES OF ENGAGEMENT

We love working with entrepreneurs!  Our Business Advisory Services are free of charge for businesses located in Durham Region if not, $50 +HST per business advisory session for the first 8 sessions. Thereafter, we charge $75 +HST per session.

This details the expectations for both clients and the Business Advisory Centre Durham staff. It intends to ensure that the business advisory service continues to be provided in a mutually productive and efficient manner.

Here is our list of services

  • Advisory Session for partners/teams using Growth Wheel tool $75.00 + HST
  • Advertise on Newsletter / Event Update $50.00 per insertion for clients and referral partners. All other businesses $75.00 per insertion +HST
  • Business Registration Sole Proprietorship/Partnership Registration/Service $25.00 +HST
  • Business Plan / Cash Flow Projections Review and recommendations $150.00 +HST

Clients have a maximum of 8 hours they can use for their business development in any of the following business stages: idea/start up; research and planning; go to market and growth; expansion. If the client would like more in-depth sessions these can be purchased at $50 +HST per session. Conditions apply. Payment to be arranged before your appointment. Method of service delivery may include: face-to-face meetings, conference calls, e-mail feedback, online meetings.

The duration of each client meeting is 45 minutes.
Non-Disclosure Agreements and policies are included with our standard Business Advisory Centre Durham policies and all confidentiality is assured. The Business Advisory Centre Durham has the right to refuse the provision of this service. The Business Advisory Centre Durham will follow up with clients after the advisory session. The client is expected to report whether the business has opened/expanded and created jobs within five (5) days of the request from the Business Advisory Centre Durham.

Cancellation and Missed Appointments

Your appointment is for your exclusive use and when it is cancelled with short notice, or missed altogether, it is often too late or impossible to offer this time to someone else and the appointment time goes unfilled.

The following cancellation / missed appointment policy is in effect:

  • A full 24 hours notice is required for cancelling appointments.
  • If you cancel with less than 24 hours, the Business Advisory Centre Durham reserves the right to refuse rebooking for clients with previous no-shows or late cancellations and will be subject to a $50 cancellation fee +HST.

PRIVACY

Notice of Collection and Privacy Practice: 

Personal information is collected under the authority of section 108 of the Municipal Act, 2001 for the purpose of administering a counselling service to small businesses operating or proposing to operate within the Region of Durham. It will be used to determine program eligibility, for statistical reporting, and for outcomes follow-up and evaluation. Questions regarding the collection, use and sharing of your personal information should be directed to the Access and Privacy Office by email at privacy@durham.ca or by telephone at 905-668-7711, extension 2204. Please review the Region of Durham’s Privacy Statement (Privacy – Region of Durham) for more information. 

Filming/Photography:
Please note that photos and video will be taken throughout our seminars, programs and events which may include your image.  By entering our events, you consent to The Regional Municipality of Durham Region and BACD photographing or filming, and using your image and likeness in any of the Region’s promotional materials – which may include, but its not limited to, print, broadcast, multimedia and online publications. Please let a staff member know immediately if you do not consent to be photographed/filmed.  If you have any questions regarding the Region’s photography/videography and social media policies, please email socialmedia@durham.ca

Limitation of Liability:

The Business Advisory Centre Durham (BACD), a division of the Regional Municipality of Durham (Region), provides free information resources for general guidance on your business venture. This Information is not a substitute for professional advice. The Region and BACD do not offer legal, accounting, tax, or other professional advice. Consult a professional advisor before making any decisions regarding your business. While the Region and BACD strive to provide accurate Information, we cannot guarantee its completeness or timeliness. The Information is provided “as is,” without any warranties. The Region and BACD are not liable for any decisions made based on the Information or for any consequential damages.